Data We Collect
We collect personal information you provide during account registration including your name, date of birth, contact details, and payment information necessary for transactions in INR.
To improve service quality, we automatically gather device and browser details, IP addresses, and user activity logs as you navigate the platform.
Cookies and similar technologies are used to personalise your experience, store preferences, and conduct analytics. Usage data includes betting patterns and account interactions.
All data collected is relevant, limited to what is necessary, and collected lawfully and transparently.
How We Use Your Data
16368 uses your data primarily to provide and maintain betting and gaming services, verify your identity, process payments, and ensure compliance with legal obligations.
Data helps us personalise offers, enhance user experience, improve security, detect fraud, and communicate important notifications including promotions and policy updates.
We do not use your information for purposes unrelated to your account or that are not disclosed without consent.
Cookies & Tracking Technologies
Cookies are used to recognize returning users, keep sessions active, and understand usage to improve site performance.
You may manage cookie preferences through your browser settings. Disabling cookies may limit some functionality of our services.
Third-party service providers used by 16368 may place cookies or tracking pixels to assist with analytics and advertising, always under strict privacy and security controls.
Data Storage & Security
We maintain high standards of data security, including encryption, secure servers, and regular audits, to protect your information against unauthorized access or breaches.
Your personal data is stored only as long as necessary to fulfil service, regulatory, and legal requirements.
Access to personal information is strictly limited to authorized personnel and partners under confidentiality agreements.
Sharing Data With Third Parties
16368 may share your data with trusted service providers such as payment processors, regulatory authorities, and compliance partners, solely for purposes related to account management and legal obligations.
No personal information is sold or shared for marketing purposes without your explicit consent.
We ensure all third parties comply with relevant data protection standards to safeguard your privacy.
Your Data Rights
You have the right to access, correct, update, or request deletion of personal information held by 16368 under applicable Indian privacy laws.
You may withdraw consent for data processing where applicable and opt out of marketing communications at any time by contacting support.
We are committed to addressing your privacy requests promptly and transparently.
Changes to This Privacy Policy
16368 may update this Policy occasionally to accommodate legal requirements or service improvements. We encourage users to review this page regularly.
Significant changes will be announced on our website and may require your renewed consent.
Your continued use of 16368 services after changes constitutes acceptance of the updated policy.
Contacting Us
If you have questions or concerns about your privacy or how your data is handled, please contact our support team. We are available to assist you Monday through Saturday, 09:00 to 22:00 IST.
Email: [email protected]
We are committed to resolving your queries promptly and maintaining your trust and confidentiality.